Shipping Policy

Shipping Policy

Standard Item Processing Times All standard items are processed within 4 days and sent to storage for shipping. To speed up the processing of your order, we offer priority processing, ensuring your product is shipped within 48 hours or 2 business days.

Custom Item Processing Times Custom order processing times vary depending on the level of detail required for the product. Check each product page to identify corresponding processing and production times.

Shipping Times We offer free standard shipping worldwide (country list below). Standard shipping times are as follows:

United Kingdom: 4 to 10 working days*
Europe: 1-2 weeks*
USA: 1-2 weeks*
Middle East: 3 weeks*
Central Asia: 3 weeks*
Australia and New Zealand: 2 to 4 weeks*
South America: 2 to 5 weeks*
Brazil: 2 to 4 weeks
Estimated delivery times are "estimates" based on recent deliveries and should not be considered a guaranteed delivery time. We do our best to ensure the shipping process runs smoothly, but in the event of a delay in delivery, we do not issue refunds. We currently do not offer an express shipping option due to the costs involved.
List of countries with free shipping

Australia
Canada
Denmark
European Union
Finland
France
Germany
Hungary
Iceland
Ireland
Israel
Netherlands
New Zealand
Norway
Portugal
Spain
Sweden
Switzerland
United Kingdom
United States
Brazil
For the rest of the world, we charge $9.99 for shipping.

Shipping Taxes Since we use a premium shipping method, all taxes are included and you will not need to pay them when you receive your products.

Accepted Payment Methods We are proud to be verified by Verisign and the Norton security gateway. As a Shopify Payment or Stripe partner, we accept all major credit cards, including Visa, Mastercard, and Amex. We also offer express payment and checkout options including Paypal, ClearPay, Google Pay and Apple Pay. If you have any questions or comments, we are here to help you. Feel free to contact us at support@zenmystics.com.br. We value your satisfaction and are committed to providing excellent customer support.