Privacy Policy
Last Updated: [July 15, 2024]
This Privacy Policy describes how Zenmystics (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, utilize our services, or make a purchase on e3dc1f-13.myshopify.com (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as a user of the Services, whether you are a customer, website visitor, or other person whose information we have collected in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last Updated" date, and take any other actions required by applicable law.
How We Collect and Use Your Personal Information To provide the Services, we collect and collect over the past 12 months personal information about you from various sources, as described below. The information we collect and use varies depending on how you interact with us. In addition to the specific uses described below, we may use the information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligation, enforce any applicable terms of service, and protect or defend the Services, our rights, and the rights of our users or others.
What Personal Information We Collect The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information," we are referring to information that identifies, relates to, describes, or can be associated with you. The following sections describe the specific categories and types of personal information we collect.
Information We Collect Directly from You The information you submit to us directly through our Services may include:
• Basic contact details, including your name, address, phone number, email.
• Order information, including your name, billing address, shipping address, payment confirmation, email address, phone number.
• Account information, including your username, password, security questions.
• Shopping information, including the items you view, place in your cart, or add to your wish list.
• Customer support information, including information you choose to include in communications with us, for example, when you send a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You can choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information about your interaction with the Services.
Information We Obtain from Third Parties Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
• Companies that support our Site and Services, such as Shopify.
• Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders and provide the products or services you have requested, in order to perform our contract with you.
When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies, such as pixels, web beacons, software development kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of information provided to us by third parties and are not responsible for the policies or practices of third parties. For more information, please see the section below, "Third-Party Sites and Links."
How We Use Your Personal Information
• Provision of Products and Services: We use your personal information to provide the Services to you in order to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and managing your account, arranging shipping, facilitating any returns and exchanges, and allowing you to post reviews.
• Marketing and Advertising: We use your personal information for marketing and promotional purposes, such as sending you marketing communications, advertising, and promotions by email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better personalize the Services and advertising on our Site and other websites.
• Security and Fraud Prevention: We use your personal information to detect, investigate, or take action regarding potential fraudulent, illegal, or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other login details with anyone. If you believe that your account has been compromised, please contact us immediately.
• Communicating with You: We use your personal information to provide customer support and improve our Services. This is in our legitimate interests to be responsive to you, provide effective services to you, and maintain our business relationship with you.
Cookies Like many websites, we use Cookies on our Site. For specific information about the Cookies we use in connection with how our store works with Shopify, please see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and Services (including remembering your actions and preferences), to perform analytics, and to better understand user interaction with the Services (in our legitimate interests to administer, improve, and optimize the Services). We may also allow third parties and service providers to use Cookies on our Site to better personalize the services, products, and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies may negatively affect your user experience and may cause some of the Services, including certain general features and functionality, to malfunction or become unavailable. In addition, blocking Cookies may not completely prevent how we share information with third parties, such as our advertising partners.
How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. These circumstances may include:
• With vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
• With business and marketing partners, including Shopify, to provide services and advertise for you. Our business and marketing partners will use your information in accordance with their own privacy notices.
• When you direct, request, or otherwise consent to our disclosure of certain information to third parties, such as to ship products to you or through the use of social media widgets or login integrations, with your consent.
• With our affiliates or within our corporate group, in our legitimate interests to run a successful business.
• In connection with a business transaction, such as a merger or bankruptcy, to comply with any applicable legal obligation (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.
In the past 12 months, we have disclosed the following categories of personal information and sensitive personal information (denoted by *) about users for the purposes described above under "How We Collect and Use Your Personal Information" and "How We Disclose Personal Information":
• Category
• Categories of Recipients
• Identifiers, such as basic contact details and certain order and account information
• Commercial information, such as order information, purchasing information, and customer support information
• Internet network activity or other similar network activity, such as Usage Data
• Vendors and third parties who provide services on our behalf (such as Internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers)
• Business and marketing partners
• Afili